If you’re running a business, you know how vital your information technology systems are to your company’s success. So much of your daily tasks rely on having your tech work smoothly and efficiently, and having talented IT professionals on your team is a huge part of making that happen. But when you’re not an expert in information technology, it can be hard to know what skills you should be looking for when hiring in technology sectors. You can’t afford to make the wrong hire—so what should you do?
Partnering up with an IT staffing agency could be the solution to your problems. They can help you recruit top talent to your team quickly and with little hassle—but how do you know you’re choosing the right one to work with? Here are some pointers for what to look for in a quality IT staffing agency.
When you’re starting your search for an IT staffing agency, it might be a good idea to find out how long they’ve been in business. Much like any company, doing a bit of research on how long they’ve been operating is a great way to tell how successful they are. Typically, the longer your IT staffing agency has been around, the wider its talent network is and the stronger its relationship is with both candidates and clients. A firm that has only just opened up shop might not have a deep pool of talent yet, so you won’t end up with the top talent that you need.
2. Research Reputation
If the recruiting agency that you’re interested in is great at its job, chances are that they’ll have an online trail of feedback from former clients. Doing a little bit of research can save you a lot of grief in the end, particularly if you talk to someone reliable in the industry who has dealt with them before. A word of warning though—if you’re looking at comments online, learn how to tell the difference between genuine feedback and a negative reaction from a rejected candidate.
3. Where Are They Located?
While it’s true that you don’t necessarily have to work with an agency that is close to your business, it could be a benefit to you in the long run. If the recruitment firm is located in the same city or region as your business, they’ll likely understand the market better and what sorts of trends are happening within your area. An added bonus is if the staffing agency has multiple locations—that way if your business has to relocate or you expand into different territories, you’ll already have a relationship built with that company.
4. Customer Service
The nature of information technology is that when you need to make an IT hire—you generally need to make it fast. You’ll have to find an agency that responds to your inquires as quickly and effectively as possible; the customer service that you receive from your staffing agency can be the difference between having only a minor problem in your IT department and a huge, productivity-halting issue.
5. What Services Do They Offer?
Different staffing firms offer different things. Some of them are full-service providers, which means they can offer you both permanent IT placements and contractual hires. Others offer permanent placements only. The best staffing firms can help you with all of your staffing needs, and will work with you into the future to ensure that all of your bases are covered.