Information technology is an area constantly in flux. While some people might think of computers and even older technologies such as the Internet when they hear the term, IT is still a vibrant, innovative field. In fact, many new technologies have emerged over the last few years, and more are continuing to evolve and emerge.
Which new information technologies are poised to take the world by storm in 2018? A few of them are already on the rise.
Chatbots have been in development for quite some time, but it’s only been in the last few years they’ve truly come into their own. While their conversational skills haven’t quite reached human levels yet, advancements in deep machine learning have made conversing with chatbots easier and more natural.
One of the most popular uses for chatbots is providing customer service through a website. Most people appreciate the ability to access quality customer service and receive answers around the clock.
Furthermore, customers prefer chat to almost any other communication channel. This makes chatbots a popular solution for businesses looking to improve their customer experience.
2. Augmented Reality
Augmented reality is sometimes seen as virtual reality’s less intense cousin. While VR reconstructs an entirely virtual landscape, AR overlays on the current “real” world. Snapchat filters are perhaps one of the best-known uses, even if most people don’t recognize them as AR technology. More people will identify Pokemon Go as an AR application.
AR technologies have already moved beyond entertainment like Snapchat and gaming like Pokemon Go. In fact, businesses have been intrigued by the potential for AR. A great example is the potential use of AR in marketing and advertising campaigns. AR-enabled ads will create an interactive experience for potential customers.
Other business uses for AR are still being explored, including its use in training and development. Virtual pop-up stores are another potential usage, among others.
3. Blockchain and BIoT
Much has already been made of the Internet of Things (IoT). In fact, 2017 was the year the term “IoT” became mainstream for most people. It’s one of the most transformative information technologies on the market, even if it’s been in development for several years now.
Blockchain also isn’t exactly new, but it broke into public consciousness in late 2017 and early 2018. Interest in blockchain hit unprecedented levels with the rise of cryptocurrencies like Bitcoin on the market. While cryptocurrency fever has died down somewhat for now, interest in blockchain is still high.
BIoT will combine blockchain technologies with the IoT to create a more secure, scalable network. Current centralized methods of managing data are going to be overwhelmed as more devices connect to IoT, so the move to BIoT appears inevitable. That it comes with greater security is just an added bonus.
Not much has been said about Li-Fi just yet, but the heir apparent to Wi-Fi could soon be making its debut on the public stage. Li-Fi is a light-based wireless connection which could soon begin replacing older Wi-Fi technologies. Li-Fi can reach speeds up to 100 times faster than traditional Wi-Fi.
As more AR and VR technologies become commonplace, faster transfer speeds will become more important. Blockchain, with its complex algorithms and lengthy chains, would also benefit from faster wireless connections. Look for Li-Fi to continue generating interest as one of the newest information technologies in 2018.
5. Machine Learning and AI
Chatbots are just one form of AI that have become mainstream in the last few years. Other applications for improving artificial intelligence are also being explored, and many will come to the forefront in 2018. One obvious example might be self-driving vehicles, which are now making their way into various industries.
Breakthroughs in machine learning are continuing to develop better and better AIs. Look for them to intersect with the other information technologies taking 2018 by storm.